Verterra Privacy Policy

This Privacy Policy explains how Verterra Ltd. (“Verterra,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit verterra.com, which is hosted on Shopify Inc.'s platform.

1. Information We Collect

When you visit or make a purchase from our Site, we may collect:

  • Personal Information: Name, email, billing/shipping address, payment details, phone number.
  • Device Information: Browser type, IP address, time zone, cookies, pages viewed (via Shopify and third-party analytics).
  • Order Information: Items purchased, order history, purchase amounts, and shipping methods.

2. How We Use Your Information

We use this information to:

  • Fulfill and ship your orders
  • Process payments via Shopify Payments or third-party gateways
  • Communicate with you regarding your orders
  • Send marketing emails (only with your consent)
  • Analyze trends and improve our services

3. Shopify’s Role

Your data is stored through Shopify’s secure infrastructure. Shopify is PCI-DSS compliant and uses industry-standard encryption. You can learn more about Shopify’s privacy practices here.

4. Third-Party Services

We may share your data with third-party services such as:

  • Shipping providers (e.g., UPS, USPS)
  • Payment gateways (e.g., Shopify Payments, PayPal)
  • Marketing tools (e.g., Klaviyo, Meta/Facebook Ads)

These parties only receive the data necessary to perform their services.

5. Cookies

Our Site uses cookies to enhance your experience and collect analytics. You can control or disable cookies via your browser settings. Common uses include:

  • Keeping items in your cart
  • Remembering login sessions
  • Analyzing site traffic

6. Your Rights

If you are a resident of California, the EU, or other jurisdictions with data privacy laws, you may have rights to:

  • Access the personal data we hold
  • Request deletion or correction of data
  • Opt-out of data processing for marketing

To exercise your rights, contact us at: contact@verterra.com

7. Security

We take reasonable precautions to protect your information but cannot guarantee absolute security due to the nature of internet transmission.

8. Age Restrictions

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.

10. Contact

If you have questions about this Privacy Policy or your personal data, please email: info@verterra.com

Mailing Address:

Verterra Ltd.

90A Washington Street

Norwalk, CT 06854